Privacy Policy
Last updated: January 2026
What This Policy Covers
This privacy policy explains how Dipflow ("we", "us", or "our") collects and uses information when you use our website at dipflow.ai and our AI-powered content generation platform.
Information We Collect
Account Information
When you create an account, we collect your email address and any profile information you choose to provide. If you sign up through a third-party service like Google, we receive basic profile information from that service.
Content You Create
We store the content you generate using our platform, including articles, brand voices, projects, and any associated settings. This data is necessary to provide our service and is tied to your account.
Payment Information
We use Stripe to process payments. Your payment details (card numbers, billing address) are handled directly by Stripe and never touch our servers. We only receive confirmation of successful transactions and basic subscription status.
Usage Data
We collect information about how you use the platform, including features accessed, content generated, and credit usage. This helps us improve the service and troubleshoot issues.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our content generation service
- Process transactions and manage your subscription
- Send you important updates about your account or our service
- Respond to your questions and support requests
- Analyze usage patterns to improve the platform
- Protect against fraud and abuse
Third-Party Services
To provide our service, we work with trusted third-party providers:
- AI Providers: We send your content inputs to AI services (like OpenAI) to generate articles. These providers process data according to their own privacy policies.
- Stripe: Handles all payment processing securely.
- SEO Data Providers: We use services like DataForSEO to gather search data for research features.
We choose partners carefully and only share the minimum information needed to provide our service.
Data Security
We take reasonable measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security of your data.
Your Rights
You have control over your data:
- Access: You can view and export your content at any time through your account.
- Correction: You can update your account information in your settings.
- Deletion: You can request deletion of your account and associated data by contacting us.
Cookies
We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand how people use our site. You can control cookies through your browser settings.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will notify you through the platform or by email. Continued use of the service after changes means you accept the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, reach out to us at [email protected].